“I recently had the opportunity to visit Staten Island University Hospital South on two occasions and I would like to report my experiences there. Dr. Michael Nejat is my eye surgeon and in my opinion he is the absolute best. He is as professional as they get. He is caring, attentive and an expert in his field and I would highly recommend him to everyone.
With that said, my experience at the hospital was another positive one. I had cataract extraction with intraocular lens implant on my right eye last Thursday 8/18 and the same on my left eye yesterday, 8/25. On both instances I encountered only positive practices while in the hospital. From upon entering the hospital, I was greeted at the front desk and I was advised where to proceed to ambulatory admission. The woman in admission was friendly and courteous. She was fast and she reassured my nerves, telling me that all will go well.
After that, I directly went up to the ambulatory department which is where I spent the most time. That is when I encountered the nicest group of nursing professionals that I ever had the pleasure of meeting. The nursing staff helped walk me through each preparatory step of the procedure. They were patient and upbeat. They even made my friend feel comfortable. Their passion and their ability along with their love of helping others was obvious.
Finally, upon entering the operating waiting area I was immediately welcomed by the nursing team, Dr. Nejat, and the anesthesiologists. The surgical staff was kind and each specialist was reassuring to me. One by one I was approached and understood, especially when I stressed my concerns regarding my allergy to Benadryl. The anesthesiologists kindly explained that he had everything under control. He understood my anxiety and his reassurance was comforting to me. Furthermore, I believe that in order for anything to run smoothly in requires great leadership and that is what I found with Dr. Nejat. Before, during and after my procedures Dr. Nejat was there for me. I am so appreciative to him. I will never forgot this life changing experience. Today, I am seeing crystal clear, glasses and contact free and I am elated. The dedication of my needs were met by Dr. Nejat and each and every one of the staff members I came in contact with at your facility. I cannot stress how very grateful I am to Dr. Nejat and all of the professionals at Staten Island University Hospital South.
Thank you again and God bless you all.